Step-by-Step Guides
Here you can find easy to follow guides, that will take you through most of the common processes needed to run and personalise your Gloople store. If you have a problem or issue that is not listed here, try our FAQ section.
- Setting up your Shop's Categories
- Adding a Product (with an Image)
- Setting up Deliveries
- How to Add a Page
- Writing a News Post
- Personalise your Social Share Discount
Setting up your Shop's Categories
- Under the Store link in the Main Navigation, click Categories.
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To add a new Category, hover over the cog in the Category Management box, and click New Category.

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Now enter the relevant details into the text fields, select the layout type, and the Category Visibility. Click Save Changes when you are done.

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To create hierarchies of Categories (for example a T-shirt Category within a Men's Category for a clothes shop), hover over the cog for the Category that you wish to create a Sub-Category and click New Category.
You can create an unlimited amount of Sub-Categories to adequately navigate your store.

Adding a Product (with an Image)
- Under the Store link in the Main Navigation, click Products.
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To add a new product, click the New button on the top right.

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The fields marked with a * are compulsory fields. Fill in in the fields with the relevant details. The Variation field gives you the option to select if the product has any variations, such as Size or Colour (you can learn how to set up Variations here). If your product does not have any Variations, select No Variation. You have to assign the Product to at least one Category.

- When you are happy with what you have entered, click Save Changes at the bottom of the page.
Setting up Deliveries
- Under the Store link in the Main navigation, click Delivery.
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To make a new Delivery, click the New button on the top right.

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Give the Delivery a Title, Cost and Threshold. Then select whether the Delivery is visible to both Consumer and Wholesaler.

- When you are happy with what you have entered, click Save Changes at the bottom of the page.
How to Add a Page
- Under the Content Editor link in the Main Navigation, click Page Manager.
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You can insert a New Page into the Main Navigation of your store, the Useful Links area, or the Footer.
Main Navigation
Useful Links
Footer
You can also add a New Page to an existing Page, and it will become a Sub-Page of the existing Page in the navigation.
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Hover over the cog of the navigational area or existing Page that you wish to add a new Page to, and click New Page.

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Title the New Page, choose the level of visibility, and insert your content into the Body text box.
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When you are happy with what you have entered, click Save Changes at the bottom of the page.
Writing a News Post
- Click the News link in the Main Navigation.
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To write a News Post, click the New button on the top right.

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Title the News Post, give it an image if you like, insert the post content into the Body text box, and choose whether you wish to publish it or not.

- When you are happy with what you have entered, click Save Changes at the bottom of the page.
Creating New Homepage Layouts
- Under the Content Editor link in the Main Navigation, click Layout Manager
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To create a new layout, click the New Layout button on the top right, and then select how you would like it to appear.

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Title the new Layout, then assign images to the layout boxes by using the corresponding upload forms.

- When you are happy with what you have entered, click Save Changes at the bottom of the page.
Adding Affiliate Banners
- Under the Store link in the Main Navigation, click Affiliate.
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To make a new Banner, click Add Media Item(s) at the bottom of the page. Then select one or more images that you would like use as Banners using the upload forms. When you are happy with what you have selected, click the Upload button.

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To edit the individual Banners, click the Edit button underneath the Banner thumbnail. Inside the Edit page, you can give Banner a Title, Summary, and Description. You can also crop the banner by using the Image Manipulation tool.

- When you are happy with what you have done, click Save Changes at the bottom of the page.
Setting up GroupBuys
- Under the Store link in the Main Navigation, click GroupBuy.
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To create a new GroupBuy, click the New button on the top right.

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Give your GroupBuy a title, then start typing the name of the Product that you wish to apply it to in the product form (the form should automatically predict a product provided you have already added it to the store).

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Enter the regular Price of the Product first, then choose what type of discount you are going to use (either Fixed Price or Percentage), and then choose the amount you wish to discount.

- Specify how many orders are required for the GroupBuy to go through, select whether it is visible and attach an image by using the upload form.
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Give the GroupBuy a description and select its start and end dates towards bottom of the page.

- When you are happy with what you have entered, click Save Changes at the bottom of the page.
Setting up Promotional Codes
- Under the Store link in the Main Navigation, click Promotion Code.
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To make a new Promotion Code, click the New button on the top right.

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Give your Promo Code an ID by which your customers may use, a description, and then choose amount of discount you wish to give. You then choose whether the amount is a Fixed Price discount or a Percentage discount.

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Choose whether the Code is always available, or only for a certain date range. If you choose a date range, you must then select the dates.

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You must then choose how the code is applied, the options are as followed:
- Order is equal to or over sub-total – You must enter an amount for the sub-total in the form.
- Cart contains a certain Product – You must select which product you wish the code to apply to.
- Cart contains Products from category(s) – You must select which category you wish to apply the code to, and whether the code applies to sub-categories.
- When you are happy with what you have entered, click Save Changes at the bottom of the page.
Inserting a Banner
- Click the Settings link on the right side of the Main Navigation.
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In Settings, under the General tab, select Banner/Advertising from the menu.

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To insert a new Banner, you should ensure that you input the correct HTML. Here’s an example of what the Banner HTML would look like:

- When you are happy with what you have entered, click Save Changes at the bottom of the box.
Setting up Variants/Attributes
- Under the Store link in the Main Navigation, click Variants.
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To make a new Variant, click the New Button on the top right.

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Give the Variant a title (such as Colour or Size), choose whether it is visible in the customer’s search refine options, then select whether you would like the out of stock options to be visible to the customer.

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Now assign the Attributes to Variant (such as Red or Green for Colour, or Medium or Large for Size).

- When you are happy with what you have entered, click Save Changes at the bottom of the page.
Assigning Variants to a Product, and Editing the Attribute Stock Levels
- Under the Store link in the Main Navigation, click Products.
- From your list of Products, select the Product that you wish to assign a Variant.
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In the Basic Details of the Product you have selected, scroll down to the Variants box. Unless you assigned the product a Variant when you initially added the Product, the drop down should have No Variation selected. Click the drop down and select your Variant of choice.
Click Save changes at the bottom of the page.
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Now go to the Stock Levels and Variations tab in the Product navigation. Here you can give each attribute different values for:
- Stock Level
- Low Level Limit
- SKU Code
- Price
- Wholesale Price
- Sale Price
- Consumer/Wholesaler Active
- Default Attribute Choice

- When you are happy with what you have entered, click Save Changes at the bottom of the page.
Setting up Tag Groups/Tags
- Under the Store link in the Main Navigation, click Tag Groups.
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To make a new Tag Group, click the New button on the top right.

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Give the Tag Group a title (such as Brand), and choose whether it is visible in the customer’s search refine options.

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Now assign Tags to the Tag Groups (such as Adidas or Nike for Brand). You can add more Tags by clicking the Add New Tags button at the bottom of the box.

- When you are happy with what you have selected, click Save Changes at the bottom of the page.
Assigning Tags to a Product
- Under the Store link in the Main Navigation, click Products.
- From your list of Products, select the Product that you wish to assign Tags to.
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Go to the Tags tab in the Product navigation. Here you should find the Tag Group that you’ve created, and can assign one Tag for every Tag Group to your Product.

- When you are happy with what you have selected, click Save Changes at the bottom of the page.
Custom Sort-by Order
- Under the Store link in the Main Navigation, click Categories.
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In the Category Management box, select which Category you wish to apply a Custom order. If you wish to apply a Custom order to a Sub-Category, you will have to keep on selecting the parent Categories until you find it.

- Once in your selected Category, click the Sort By tab in the Category navigation.
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Make sure that you have Custom selected as visible in Sort By type list, and also selected as the default to make sure it is in the order the customer sees unless they choose to view another.

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To organize the Products into a Custom order, use the Order navigation on the right hand side of each product to drag and drop products into the order you want.

- When you are happy with what you have done, click Save Changes at the bottom of the page.
Uploading Images in Bulk
The bulk upload allows you to add images to products in one easy step. By setting the file name of the images in a specific way the system can automatically import them for you. Please follow the steps below carefully:
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Preparing your images - When the images are uploaded, the system will use the file name as the product code so please follow the format shown below. The system uses an underscore (_) followed by a number to differentiate multiple images.
An example of 3 images:- DK104_1.jpg (first image)
- DK104_2.jpg (second image)
- DK104_3.jpg (third image)
*Each of these images will be added to a new blank product with the code DK104.
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Uploading your images - Now we can start to get the photos attached to the website. Make sure you have an FTP program, for mac you can use CyberDuck and for PC there is FileZilla. Follow the instruction below:
- Connect to the FTP server using the connection details provided to you separately.
- Then upload all the image files to this folder/address.
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Importing your images:
- Log into the administration area of your new website (yoursite.com/admin).
- Go to: Store -> Products -> Batch Import. Then click Import Now at the bottom of the page.
- You should now have all your images and product codes imported successfully.



